User Journey Map
Sketching or Paper
In-person User Tests
Remote User Tests
I helped design a tool that helps medical companies digitalize the process of creating and maintaining a digital quality assurance handbook in-house. The new feature enables the user to create the entire handbook inside the platform, assign members of the staff to read different parts of it and track their performance.
By mixing bright fun colours with pastel ones I created a new 'feel' that was fun and fresh. In addition, I fixed a lot of usability problems on the website and created a new user flow for the online purchases. The new website is better structured, the information is better presented and this helped guide the user through the new purchase decision.
CEO, Pflegecampus GmbH
Dr. Nakeema Stefflbauer
Senior Program Manager, Ergo Digital IT
Design Director, Ergo Digital IT